Victoria Legal Aid Handbook for Lawyers

Contact us

General enquiries – Grants and Quality Assurance Unit

For all queries about a grant of legal assistance (criminal, family or civil law matter):

Phone: (03) 9269 0600

Email: Grants@vla.vic.gov.au

Fax: (03) 9606 5254

Stakeholder Relations team

For any educative support, training needs on guidelines, fees, processes and ATLAS:

Phone: (03) 9269 0600

Email: GrantsTraining@vla.vic.gov.au

Fax: (03) 9606 5254

Quality Assurance team

To enquire about a quality audit or compliance check:

Phone: (03) 9269 0600

Email: QualityAudits@vla.vic.gov.au or Compliance@vla.vic.gov.au

Fax: (03) 9606 5254

ATLAS online grants management

ATLAS help desk

Phone: (03) 9269 0600

Email: atlashelpdesk@vla.vic.gov.au

National Relay Service

If you are deaf or have a hearing or speech impairment you can call us through the National Relay Service.

TTY users, phone 133 677 then ask for 1300 792 387.

Speak and listen users phone 1300 555 727 and then ask for 1300 792 387.

Internet relay users should connect to the National Relay ServiceExternal Link and then ask for the relevant phone number for your query, as listed on this page.

Reviewed 18 February 2022

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